Automated Order Processing for Live Streams

Our platform automatically processes all comments from the stream and turns them into ready-made orders. Minimal manual work — just orders ready for shipping.

Facebook LiveInstagramSoonTikTokSoon

Built on real live-streaming experience.

Each tool solves specific problems that arise during stream processing.

Chat Order Recognition

Customers write orders however they want, but the AI adapts to the chaos. The system automatically extracts item codes, sizes, and complex colors from comments, compiling them into a clean database. All routine work is automated — you just confirm and ship.

A

Anna P.

101 fuchsia M 🙏

101fuchsia · M×1

O

Olga T.

jeans blue M plz

—jeans · blue · M×1

K

Kasia M.

2x 103 ❤️

103×2

M

Marina F.

black dress S

—dress · black · S×1

Improving Accuracy

Specify item codes, colors, and sizes before processing, or use quick generation. The AI instantly adapts to your current inventory, ensuring 99.9% data collection accuracy.

Expected Codes
201202203204205
Color picker
redfuchsiabeigeolivecoffee
Expected Sizes
XSSMLXL

Ignoring seller or admin messages

In your personal account, you can specify the ID of the seller or admin who replies in the comments. The system will completely ignore their messages to ensure they are not counted during order collection.

Admin IDs
4523817
Add
38492014523817
P

Pavel K.

·admin4523817

201 red M 🙏

M

Maria T.

·admin3849201

103 olive ✓

Stream Merging

The smart Noxio system combines multiple live streams into a single database. If a customer places orders across different broadcasts, the system automatically groups them together. This eliminates manual sorting and speeds up order processing by 4 times.

23.05
A
Anna P.101 red M
O
Olga T.105 blue
24.05
A
Anna P.103 olive
K
Kasia M.107 grey
A

Anna P.

2 orders

101 red M103 olive
O

Olga T.

105 blue
K

Kasia M.

107 grey

Exporting the order database to Excel

After processing one or multiple combined streams, you can export the ready order database in Excel format with just a single click. This allows you to easily integrate the order list into your CRM system.

order database
XLSX
orders.xlsx·89 KB
Download .xlsx
downloaded

Automatic order confirmation

Reply to every buyer on Messenger with their itemized order and total — automatically, in one click, right after the stream is processed.

Live stream
A

Anna P.

103 jeans dark S 🙏

Messenger

Order confirmed!

103 jeans dark S — $30

100 shirt white S — $12

Total: $42

Seen

See what people say about us

Discover how our automated system changed the way our customers run live streams.

EJ
Emily Johnson
Great platform, everything works flawlessly. I recommend it to everyone! 🎀❤️
DB
Daniel Brown
Professional approach, lightning-fast service. I highly recommend this platform! ❤️
CT
Charlotte Taylor
Very convenient solution, saves a ton of time. I am very satisfied! 🥰❤️
OC
Oliver Clark
Fantastic system, lightning-fast calculations, and zero issues. Highly recommend to anyone! ❤️👋
EJ
Emily Johnson
Great platform, everything works flawlessly. I recommend it to everyone! 🎀❤️
DB
Daniel Brown
Professional approach, lightning-fast service. I highly recommend this platform! ❤️
CT
Charlotte Taylor
Very convenient solution, saves a ton of time. I am very satisfied! 🥰❤️
OC
Oliver Clark
Fantastic system, lightning-fast calculations, and zero issues. Highly recommend to anyone! ❤️👋

Frequently Asked Questions

Everything you need to know about Noxio.

What if customers write orders with typos or in different languages?
The AI automatically adapts to any writing style—recognizing product codes, sizes, and colors even with typos, in comment replies, and across different languages.
Can orders from multiple streams be combined?
Yes, absolutely. The software merges orders from the same customer across different livestreams into a single database.
What does the final order list look like?
You get a user-friendly database grouped by customer, complete with sorting and search features. You can also export it to Excel with a single click.
Can I exclude comments from the seller or admin?
Yes. Save your admin account IDs in your profile and their comments stop counting as orders — including comments already collected from that account.
Does Noxio only work with Facebook Live?
No — any video on your Facebook Page works, including finished live streams and regular uploads. Support for Instagram and TikTok is in development.
How much does Noxio cost?
The free trial lasts 14 days and covers up to 3 live streams, with no credit card required. You can cancel at any time. Current prices are on the Pricing page.
Do I need to run Noxio during the livestream, or can I do it afterwards?
Afterwards. Paste the link to the finished video, or connect your Facebook Page once and pick the video from a list — Noxio processes all the comments whenever it suits you.
Are comments from replies to other comments taken into account?
Yes, the system also scans nested replies.
What if a single customer places multiple orders across different messages?
Noxio automatically groups all messages from the same customer into a single profile.
Can I manually edit an order after it has been processed?
Yes, the order list is available for review and adjustment before exporting.
Is integration with my CRM system supported?
No direct CRM integration yet — the Excel export imports into most CRM systems. If you run PrestaShop, there is a separate product-import tool with its own subscription.
Are my data and my customers' data safe?
Yes. Noxio does not store customers' personal data longer than necessary to process the orders.
Can I send order confirmations to my customers?
Yes, if your Facebook Page is connected. Noxio prepares a message for each customer with their items and total — you can edit it, save headers as templates, and Noxio marks who has already been sent one. Facebook allows one reply per comment, within 7 days of it.
Can Noxio take the product list from my admins' comments?
Yes. If you have saved your admin IDs, Noxio reads the products they announce in the comments — codes, colors, sizes and prices — and asks you to confirm the list. Those details are then filled into orders automatically.